Privacy policy
Privacy notice - Becoming Trauma Informed Hull
Hull City Council - Becoming Trauma Informed Hull will use the information we collect to support your customer needs.
We can be contacted by -
Telephone
01482 308 300
Our legal basis for the processing of your personal information is -
- GDPR Article 6 1 (b) – it is necessary to deliver the contracted service to you
- GDPR Article 6 1 (c) – it is necessary to comply with our legal obligations, notably Health and Safety and HMRC’s requirements for financial records
- GDPR Article 6 1 (e) – to deliver our tasks as a public authority.
Where you choose to receive marketing information from us this is only on the basis of your full consent in accordance with GDPR Article 6 1 (a).
We will keep your personal information safe and confidential, but we may be required to share it where -
- We are required by law to share it;
- Any person may be at risk of harm if the information is not shared;
- It is necessary to prevent, detect, investigate or punish a crime.
We retain customer records for 5 years from when you last attended, Unless the customer is under 18 years old then we keep records until 5 years past their 18 Birthday. Records of payments must be retained for 7 years.
More details about how Hull City Council uses personal information can be found on our website.
If you would like to enquire about how your personal information is processed by us or wish to complain contact –
Hull City Council
Data Protection Officer
The Guildhall
HULL
HU1 2AA
You also have the right to complain to the regulator –
Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Telephone - 0303 123 1113 (local rate) or 01625 545 745 if you prefer to use a national rate number